English portal

If you wish to book an appointment with an English interpreter to assist you with procedures at Tokushima City Hall, please use the following link to submit an “Inquiry Form”.

We have prepared the “Check Sheet for Tokushima City Hall” in order to assist foreign residents in completing procedures at the city hall.

The Check Sheet includes:

• A list of what to bring
• A list of all counters at the city hall and their corresponding procedures
• Maps of the 1st and 2nd floors
• Information on the Fureai Kenko-kan

You can find out exactly where you need to go by referring to the relevant counter numbers, signs, and locations for each necessary procedure.

We hope you will find this useful during your visit to Tokushima City Hall.

The following organizations provide consultation services to assist foreign residents with procedures at public institutions and with other issues of daily life in Japan.

• Offers interpretation services, as well as multilingual consultations using a translation device (*)
• Business Hours: Weekdays from 10:00am to 6:00pm

*The translation device supports 70 languages. Interpretations are only conducted in English and Japanese.

For more information, please see the Tokushima International Association's（外部サイト） website.

• Offers consultation services for foreign residents of Tokushima Prefecture in English, Chinese, or Vietnamese
• Interpretation services are offered in the following 21 languages: English, Chinese, Korean, Vietnamese, Indonesian, Thai, Malay, Tagalog, Nepalese, Myanmar, Khmer, Mongolian, Sinhalese, Portuguese, Spanish, French, German, Italian, Russian, Bengali, and Hindi (*)
• Business Hours: Every day from 10:00am to 6:00pm

*A translation device (supports 74 languages) or easy Japanese will be used to help speakers of other languages.

For more information, please see the Tokushima Prefectural International Exchange Association’s（外部サイト） website.

The Ministry of Internal Affairs and Communications Tokushima Prefectural Surveillance Administration Consultation Center has put together a catalogue of consultation services for foreign residents who have trouble speaking and reading Japanese.

For more information, please see the following link: Catalogue of Consultation Services for Foreign Residents（外部サイト）